Once your order has been dispatched from our warehouse you will receive shipping confirmation from our partner courier via SMS or app. The messages will include the tracking number or the link to track your order online. There may be some delay between the status of an order being updated on the website, however, the carrier usually updates their information within one business day. 

• Order confirmation

You should receive this confirmation within minutes after placing your order. All orders are subject to availability. If an item is unavailable after the order is placed, you will receive an email or SMS to inform of cancellation. However, if you do not receive any information within 3 business days, please feel free to contact our customer service representatives.

• Order shipped

This notification is provided to advise that your order has been shipped from our warehouse and is on its way to your preferred delivery address.

Under the I.R.R. of R.A. 7394 (The Consumer Act of the Philippines), a change of mind does not entitle the customer to a refund, return, and/or exchange.

Merchandise with manufacturing defects can be returned for repair or replacement (exchange).

Please send an email at shop@sperry.com.ph and attach with photos of the damaged item received.

Change of size can only be accommodated within seven (7) days from the date of received. This can only be transacted once.

You may pay through our secured payment partners without any minimum purchase:

• PayMongo for Visa

• Mastercard

• GCash, 

• 7-Eleven,

• Coins.ph, 

• M Lhuillier

• Cash on delivery